Role: Senior Mortgage Advisor

Location: Ardkeen Shopping Centre, Dunmore Road, Waterford.

Do you pride yourself on delivering exceptional customer service?

Are you an experienced mortgage advisor who thrives in a fast-paced environment?

We at Mortgage Buddy are seeking outgoing, energetic and enthusiastic people with a passion for Sales to join our team.

We’re looking for someone who can:

  • Bring exceptional customer experience and advice, managing the mortgage journey whilst leveraging the full suite of Mortgage Buddy products, tools and services.
  • Deliver a flexible approach that meets customer needs at a time and place that best suits them.
  • Generate strong Mortgage Business Performance as measured by drawdown numbers, new business written, conversion rates, cross-sales and customer feedback.
  • Act as an advocate for the Customer managing the customer journey aligned with driving digital adoption.
  • Manage the sales pipeline and lead activity to support Business Performance delivery.
  • Demonstrate the highest capability and standard in writing mortgage business aligned to the relevant Mortgage Lender.
  • Ensure personal adherence to all relevant lender policies, procedures and standards of credit management, consistently demonstrating excellent standards while maintaining/enhancing customer relationships.
  • Contribute to lead creation and generation for other products and services.

Does this sound like the role for you?

If so, the following minimum skills and qualifications are required:

  • QFA qualification held.
  • Minimum of 2 years experience in Mortgage advice or assessment.
  • Track record of delivering a consistent level of exceptional service to customers.
  • Proven history of delivering strong results against agreed mortgage and cross-sale targets.
  • Consistently providing exceptional customer experience and advice, managing the mortgage journey including driving digital adoption and leveraging the full suite of Mortgage Buddy products, tools and services.
  • Proven experience managing a sales pipeline and lead activity to support Business Performance delivery.

If you feel you have what it takes, please submit your CV to the following email address – hello@mortgagebuddy.ie

The closing date is Monday, February 28th.

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